State investigates NBRC Construction’s business practices - WNCN: News, Weather

State investigates NBRC Construction’s business practices

Posted: Updated:
State investigators with the Department of Financial Services say they are investigating the business practices of NBRC Construction in Tampa.

The investigators say that since December they have received 90 complaints from insurance companies and consumers.

DFS Captain Michael Byrne said those complaints focus on the company's repeated practice of collecting money from storm damage insurance claims they've filed on behalf of homeowners and the failure to replace the roofs or pay contractors and material suppliers with the insurance money in dozens of cases.

An Eight On Your Side news investigation reveals that two of NBRC's top managers, Henry Martin Pureber and Carlton DeWayne Dunko, are currently out on bond after their arrest on theft charges two years ago in Georgia for similar business practices. 

"No comment," both men said when questioned Friday by News Channel Eight about their Georgia arrests.

Back then, Pureber and Dunko ran a company called American Shingle. Georgia prosecutors haven't yet decided whether to formally charge them, but the Better Business Bureau thought the American Shingle problem was serious enough to send out a nationwide alert following hundreds of complaints from customers in eleven states.

"It sounds very familiar," said NBRC Construction customer Greg Larson. "It's the exact same thing that's happening to us."

Dunko and Pureber have repeatedly declined interviews to answer questions about their business practices through their attorney. They ran away when News Channel Eight approached them for comment outside of their attorney's office Friday.

An Eight On Your Side investigation has identified dozens of homeowners who believe they have been victimized by NBRC's business practices. In some cases NBRC hired contractors to replace their roofs but didn't pay them with insurance proceeds NBRC received as direct payments from insurance companies. Now those contractors and suppliers are filing liens against the homeowners to recover payment for their goods and services.

RELATED STORY: Tampa Bay homeowners surprised by roof repair bills

In other cases, NBRC received insurance payments but no work was done. That's what Robert and Sara Fava say happened to them. Their home has been covered by a blue tarp for months and leaks have caused interior damage.

"We've called them a good 30, 40, 50 times through the last nine months of dealing with this," said Robert Fava."It stinks."

Fava and his wife Sarah say they have mostly been dealing with a customer service representative named Alex, or Chazz--he uses both names.

News Channel Eight discovered that Chazz's legal name is Charles Royall and he is currently serving a four year probation term after his conviction for theft, forgery and fraud. Royall also served time in prison for burglary and trafficking in stolen property and has a number of other past convictions including one for selling heroin.

"I'm dumbfounded," said Sarah Fava after learning about Royall's criminal history.

As recently as Wednesday, Royall assured her husband Robert the delay in getting a new roof is temporary.

"It is being taken care of," Royall said."The owners are doing everything they can to rectify this."

Royall also said nothing illegal had gone on at NBRC or American Shingle and told Fava The News Channel Eight report on NBRC "Is very inaccurate."
On the other hand, Royall told Fava, "I was as blown away by that news story...I was floored by it just as much as you are."

Charles Royall, also known as DJ Chazz, told us he's done nothing wrong in his role with NBRC Construction and declined further comment.  

Stay connected with the news of the day. Download the WFLA news app today. It’s FREE http://8.wfla.com/1etbepy

 

 
  • 8 On Your SideMore>>

  • Mold takes over St. Pete condo, creeps into neighbors' homes

    Mold takes over St. Pete condo, creeps into neighbors' homes

    Friday, August 29 2014 5:48 PM EDT2014-08-29 21:48:06 GMT
    Josephine Ramos is literally sick about the toxic black mold growing in the St. Petersburg condominium beside hers. She's been feeling ill for months with headaches and breathing problems. Recently, she had peak inside the condo next doors and couldn't believe her eyes.
    Josephine Ramos is literally sick about the toxic black mold growing in the St. Petersburg condominium beside hers. She's been feeling ill for months with headaches and breathing problems. Recently, she had peak inside the condo next doors and couldn't believe her eyes.
  • Lakeland neighborhood has continuing water problems, asks 8OYS for help

    Lakeland neighborhood has continuing water problems, asks 8OYS for help

    Friday, August 29 2014 5:03 PM EDT2014-08-29 21:03:34 GMT
    Some Lakeland residents are tired of wondering whether they'll have water at home. Over the past month, they tell 8 On Your Side that they've lost water with no warning at least five times. And what's worse, the water stays off for up to eight hours at a time
    Some Lakeland residents are tired of wondering whether they'll have water at home. Over the past month, they tell 8 On Your Side that they've lost water with no warning at least five times. And what's worse, the water stays off for up to eight hours at a time
  • Abercrombie dropping logo to boost brand

    Abercrombie dropping logo to boost brand

    Friday, August 29 2014 7:15 AM EDT2014-08-29 11:15:46 GMT
    The Abercrombie & Fitch logo has lost the power it once wielded, so the struggling teen retailer plans to strip off the once-prized logo from its clothing. Shares tumbled Thursday after it reported weak sales as more teens shop elsewhere. 
    The Abercrombie & Fitch logo has lost the power it once wielded, so the struggling teen retailer plans to strip off the once-prized logo from its clothing. Shares tumbled Thursday after it reported weak sales as more teens shop elsewhere. 
  • NewsMore>>

  • TPD - house fire on Ida St. deliberately set

    TPD - house fire on Ida St. deliberately set

    Saturday, August 30 2014 2:26 PM EDT2014-08-30 18:26:55 GMT
    Crews with Tampa Fire Rescue arrived at this residence on Ida St. just after 2 am Saturday.Crews with Tampa Fire Rescue arrived at this residence on Ida St. just after 2 am Saturday.
    Timothy Mendenall spent the day cleaning up, after his rental home on Ida Street in Tampa caught fire. "All I know is when I got up the living room and the bedroom were burning," Mendenall said. "So we got the hose and buckets of water and then the Fire Department got here."
    Timothy Mendenall spent the day cleaning up, after his rental home on Ida Street in Tampa caught fire. "All I know is when I got up the living room and the bedroom were burning," Mendenall said. "So we got the hose and buckets of water and then the Fire Department got here."
  • Man struck, killed on US 41 in Tampa

    Man struck, killed on US 41 in Tampa

    Saturday, August 30 2014 12:08 PM EDT2014-08-30 16:08:23 GMT
    The fatal crash is under investigation by the Florida Highway Patrol. The fatal crash is under investigation by the Florida Highway Patrol.
    A 43-year-old Gibsonton man was struck and killed Friday night while walking along US 41 in Tampa.James Warfle was pronounced dead at the scene at approximately 10:30 pm.
    A 43-year-old Gibsonton man was struck and killed Friday night while walking along US 41 in Tampa.James Warfle was pronounced dead at the scene at approximately 10:30 pm.
  • Missing New Port Richey couple rescued from Gulf

    Missing New Port Richey couple rescued from Gulf

    Saturday, August 30 2014 11:39 AM EDT2014-08-30 15:39:40 GMT
    The Coast Guard towed the couple's disabled sailboat back to land early Saturday.The Coast Guard towed the couple's disabled sailboat back to land early Saturday.
    A Bay area couple that failed to return from a boating excursion in the Gulf of Mexico was rescued early Saturday approximately 10 miles northwest of Anclote Key.A friend of Bogdan and Elizabeth Makowski contacted the United States Coast Guard Station Sand Key on Friday after not hearing from the couple for several days.
    A Bay area couple that failed to return from a boating excursion in the Gulf of Mexico was rescued early Saturday approximately 10 miles northwest of Anclote Key.A friend of Bogdan and Elizabeth Makowski contacted the United States Coast Guard Station Sand Key on Friday after not hearing from the couple for several days.
  • Sign up for WFLA News Channel 8 Email Alerts

    * denotes required fields






    Thank you for signing up! You will receive a confirmation email shortly.
Powered by WorldNow

1205 Front St., Raleigh
N.C., 27609

Telephone: 919.836.1717
Fax: 919.836.1687
Email: newstips@wncn.com

Can't find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.