App glitches lead to deadline extensions for Duke, UNC, Meredith - WNCN: News, Weather

App glitches lead to deadline extensions for Duke, UNC, Meredith applicants

Posted: Updated:
Problems with the Common App have turned this fall into a frustrating one for students and parents trying to meet early admission deadlines. Problems with the Common App have turned this fall into a frustrating one for students and parents trying to meet early admission deadlines.
CARRBORO, N.C. -

Colleges around the nation, including some key institutions in the Triangle, are extending applications for high school seniors due to exasperating problems with a website designed to make the process easier.

Many universities use the Common Application, a website that allows a student to apply to multiple schools. But problems with the Common App have turned this fall into a frustrating one for students and parents trying to meet early admission deadlines.

"The students were going in and hitting submit, and it wasn't going through," said Bari Sholomon, a guidance counselor at Carrboro High School. "I had a few students, actually, who submitted several times and kept paying because they thought that they didn't submit, and they paid multiple times for the same application. So, it was incredibly stressful."

The University of North Carolina at Chapel Hill extended the early application time from Oct. 15 to Oct. 21. UNC said it received 16,000 applications from the site for early admissions, and about 6,000 came in the extended period.

Duke University extended early decision applications from Nov. 1 to Nov. 8.

Meredith College extended its early decision deadline by a week from Oct. 30, and Meredith provost Danny Green encouraged students not to panic and to contact Meredith counselors with any problems and personal situations.

"Some schools don't prefer the personal contact, but we certainly do," Green said.

N.C. State University, Campbell University and Peace University do not use the site.

Still, a process that is always stressful for college applicants has been even more so this year.

"I was kind of freaking out," said Brian Tanner, a senior at Carrboro High. "I was like, ‘Am I not going to be able to apply ‘early action?' Of course, I want to apply ‘early action' because the chances are higher and UNC is the school I'd really like to go to."

Sholomon said "last year, the Common app worked beautifully."

But the website was updated this year and problems soon erupted as students were uncertain if they had actually applied to a school.

"I think that's really difficult when you're talking about time-sensitive things," Sholomon said. "You're talking about deadlines and you don't get an instant response. It made it a lot harder."

Those who manage the website insist they are working diligently to improve the process.

Aba G. Blankson, director of communications for the Common Application, said in a statement:

"The newest version of the Common Application, which launched on Aug. 1, was designed to be a robust system able to guide applicants through the complex college application process. As with any new technological launch, some difficulties arose after launch and as more users interacted with the system. We have been responding immediately to these issues as they occur, and we are proactively testing and improving the system to reduce the risk and impact of any future issues. We are using multiple methods--including email communications and social media--to keep member colleges, students, and counselors informed throughout the application process.

"We have been vigorously preparing for the expected increase in volume in advance of Nov.1 deadlines.  We have brought in more individuals to handle both customer support and any technical issues. Our goal is to make this a smooth process for applicants and members."

Justin Quesinberry

Justin is a reporter for WNCN and a North Carolina native. He has spent the better part of the last decade covering the news in central North Carolina.  More>>

  • Back To SchoolMore>>

  • 13 NC kids killed since 1999 by drivers passing school buses

    13 NC kids killed since 1999 by drivers passing school buses

    Tuesday, August 26 2014 9:06 PM EDT2014-08-27 01:06:55 GMT
    NC drivers pass stopped school buses every day, violating state laws requiring drivers to yield when a bus's stop arm is extended.
    NC drivers pass stopped school buses every day, violating state laws requiring drivers to yield when a bus's stop arm is extended.
  • Highway Patrol: Drivers passing stopped school buses is an 'epidemic'

    Highway Patrol: Drivers passing stopped school buses is an 'epidemic'

    Tuesday, August 26 2014 8:29 PM EDT2014-08-27 00:29:26 GMT
    Lt. Jeff GordonLt. Jeff Gordon
    The State Highway Patrol is focusing on school bus violators in North Carolina as the traditional school year begins.
    The State Highway Patrol is focusing on school bus violators in North Carolina as the traditional school year begins.
  • The Clueless Chick: Back to school tips

    The Clueless Chick: Back to school tips

    Tuesday, August 26 2014 8:41 AM EDT2014-08-26 12:41:47 GMT
    Back to school ideas and tips from Jennifer Durbin.Back to school ideas and tips from Jennifer Durbin.
    This is the first week of school for traditional calendar students. That means it's time to readjust your schedule to accommodate extra time to pack lunches every day.
    This is the first week of school for traditional calendar students. That means it's time to readjust your schedule to accommodate extra time to pack lunches every day.
  • Orange CountyMore>>

  • 4 UNC players suspended over 'violations of team policy'

    4 UNC players suspended over 'violations of team policy'

    Wednesday, August 27 2014 7:10 PM EDT2014-08-27 23:10:27 GMT
    Yahoo Sports reported that a redshirt freshman sustained a concussion during a physical altercation with multiple teammates in his room at the Aloft hotel in Chapel Hill.Yahoo Sports reported that a redshirt freshman sustained a concussion during a physical altercation with multiple teammates in his room at the Aloft hotel in Chapel Hill.
    Chapel Hill Police said Wednesday that no incident report had been filed at a hotel where an incident involving UNC football players took place.
    Chapel Hill Police said Wednesday that no incident report had been filed at a hotel where an incident involving UNC football players took place.
  • UNC investigating possible football hazing incident

    UNC investigating possible football hazing incident

    Tuesday, August 26 2014 8:53 PM EDT2014-08-27 00:53:35 GMT
    Yahoo Sports reported that a redshirt freshman sustained a concussion during a physical altercation with multiple teammates in his room at the A-Loft hotel in Chapel Hill.Yahoo Sports reported that a redshirt freshman sustained a concussion during a physical altercation with multiple teammates in his room at the A-Loft hotel in Chapel Hill.
    UNC is investigating a possible hazing incident with the football team.
    UNC is investigating a possible hazing incident with the football team.
  • UNC launches new safety app

    UNC launches new safety app

    Tuesday, August 26 2014 4:56 PM EDT2014-08-26 20:56:34 GMT
    File photoFile photo
    UNC-Chapel Hill is launching a new app to help keep students and employees safe.
    UNC-Chapel Hill is launching a new app to help keep students and employees safe.
Powered by WorldNow

1205 Front St., Raleigh
N.C., 27609

Telephone: 919.836.1717
Fax: 919.836.1687
Email: newstips@wncn.com

Can't find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.