RALEIGH: NC agency to fix food stamp problems before April - WNCN: News, Weather

NC DHHS to fix food stamp problems before April

Posted: Updated:
RALEIGH, N.C. -

The North Carolina agency responsible for tracking food stamp benefits expects to catch up on a big backlog created by a problematic computer system in about two and a half months.
    
The state Department of Health and Human Services said told the U.S. Agriculture Department this week it would catch up on the backlog by the end of March. The USDA last month threatened to cut federal funding for food stamps over the backlog and state officials' failure to provide adequate responses.
    
New figures DHHS released Friday say the agency has culled thousands of duplicate applications from its list of people waiting more than a month for food stamp benefits processed through the agency's NC FAST computer system, which was supposed to speed up the process. The backlog is down from more than 30,000 cases at the start of the month to less than 24,000 cases, the agency said.
    
Because of the number of redundant applications in the computer system, the figures don't reflect the number of families waiting for benefits, DHHS said in a letter to state legislative leaders.
    
"What we're finding is that all those applications don't necessarily represent a person who is going hungry," DHHS spokeswoman Julie Henry said.
    
Delays with NC FAST began after a software update went out July 15, leading to backlogs in the counties that handled the applications, according to officials. Counties also determined NC FAST didn't work well with a certain Internet browser.
    
The state agency also is still working through problems with the Medicaid billing system called NC Tracks, which came online in July. An error with NC Tracks led the agency this month to send Medicaid cards for nearly 49,000 children to the wrong addresses. The cards contained private medical information that is supposed to be closely safeguarded including the children's names, Medicaid identification numbers, dates of birth and the names of their primary care doctors. Under federal law, the state could face substantial fines for mistakenly releasing it.
    
Democrats have called for Gov. Pat McCrory to replace DHHS Secretary Aldona Wos. The Republican governor has stood by his embattled secretary, a wealthy Greensboro doctor and major GOP fundraiser who served as the U.S. ambassador to Estonia.

RELATED STORIES

  • Most Popular StoriesMost Popular StoriesMore>>

  • Mom bites off dog's ear to save daughter during attack

    Mom bites off dog's ear to save daughter during attack

    Tuesday, April 22 2014 2:49 PM EDT2014-04-22 18:49:19 GMT
    Image from CNN/KHOU-TVImage from CNN/KHOU-TV
    In a backyard in Alvin, swings a very lucky girl. Her name is Mackenzi Plass, or Kenzi for short, and she survived a dog attack and has undergone several surgeries."She'll be two and a half in May," said her very proud mother Chelsi Camp. "She's doing great. You wouldn't know it if you couldn't see."Mackenzi has scars on her face after the ordeal just weeks ago that put her mother's animal instincts to the test."You do whatever you can," said Camp. "I don't have physical strength at my side."...
    In a backyard in Alvin, swings a very lucky girl. Her name is Mackenzi Plass, or Kenzi for short, and she survived a dog attack and has undergone several surgeries."She'll be two and a half in May," said her very proud mother Chelsi Camp. "She's doing great. You wouldn't know it if you couldn't see."Mackenzi has scars on her face after the ordeal just weeks ago that put her mother's animal instincts to the test."You do whatever you can," said Camp. "I don't have physical strength at my side."...
  • Indictment: Prosecutor was target of Wake Forest kidnapping

    Indictment: Prosecutor was target of Wake Forest kidnapping

    Tuesday, April 22 2014 6:57 PM EDT2014-04-22 22:57:33 GMT
    The U.S. Department of Justice said Kevin Melton has been charged with conspiring to kidnap in relation to the abduction of Frank Janssen from his Wake Forest homeThe U.S. Department of Justice said Kevin Melton has been charged with conspiring to kidnap in relation to the abduction of Frank Janssen from his Wake Forest home
    Nine people have been indicted in connection with the kidnapping of a Wake Forest man whose daughter prosecuted a high-ranking member of the Bloods street gang.
    Nine people have been indicted in connection with the kidnapping of a Wake Forest man whose daughter prosecuted a high-ranking member of the Bloods street gang.
  • High school senior kicked out of prom for wearing pants

    High school senior kicked out of prom for wearing pants

    Tuesday, April 22 2014 12:27 PM EDT2014-04-22 16:27:58 GMT
    According to a senior at Cherryville High School, a pair of her red skinny jeans got her kicked out of her Senior Prom and has started a bit of a controversy at the school since. "In a way it's kind of
    According to a senior at Cherryville High School, a pair of her red skinny jeans got her kicked out of her Senior Prom and has started a bit of a controversy at the school since.
Powered by WorldNow

1205 Front St., Raleigh
N.C., 27609

Telephone: 919.836.1717
Fax: 919.836.1687
Email: newstips@wncn.com

Can't find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.