EXCLUSIVE: Employee, officials differ on food stamps backlog - WNCN: News, Weather

EXCLUSIVE: Employee, officials differ on food stamps backlog

Posted: Updated:
GREENVILLE, N.C. -
Social workers all across North Carolina work through thousands of food stamp applications to meet the federal government’s deadline to clear the backlog or lose funding. The United States Department of Agriculture threatened to pull the state's food stamps money by March if they didn't catch up by Monday. Officials in Pitt County say they met the requirement.

But have they really? In a 9 On Your Side investigation a source tells us the numbers and twisted and says officials are lying to the public. The employee says they are setting the record straight. They asked us to protect their identity.

"I think they're skewed. I think they've been minimized tremendously. It's unfair to tell the public that we're caught up. When they know we're not. Ever since I came to DSS there's been a backlog."

Since late January, the Department of Health and Human Services says employees have been working around the clock to minimize the back log caused by the state's new case management system, NC FAST.

Monday morning, Interim Director Earl Marett and Bryan Averette told 9 On Your Sides Pitt County is caught up. They had more than 12-hundred cases to begin with. 

“We have met the deadline for February 10th required by the USDA,” Averette said. 

But our source says that isn't the case. “Even before NC FAST we were behind. But the old system was different. It was worker friendly. The NC FAST system is not and because of that we will continue to have a backlog.”

Instead of blaming it on a glitchy system, managers accused employees of not doing enough, some were even fired. “NC FAST is a new system and it's different and some people are just not capable of working in that system,” Marett said. 

The employee we spoke to says since the USDA set the deadline their focus shifted to food stamps---neglecting other services. Averette says, “Well we've had to focus on food and nutrition services at the same time; we couldn't just let everything stop because of this project. So I wouldn't say it's been neglected."

NC FAST and the company that designed the software has had so many problems, not just here but in other states, costing millions in tax dollars. Next week we will have a lengthy report explaining why this happened and why some are being wrongfully accused of this mess.
  • HealthMore>>

  • China lifts quarantine after man dies of plague

    China lifts quarantine after man dies of plague

    Thursday, July 24 2014 1:33 AM EDT2014-07-24 05:33:17 GMT
    A nine-day quarantine imposed on parts of a northern Chinese city where a man there died of bubonic plague has been lifted, China's official news agency reported Thursday.
    A nine-day quarantine imposed on parts of a northern Chinese city where a man died of bubonic plague has been lifted, China's official news agency reported Thursday.
  • Survey finds sharp increase in teen use of HGH

    Survey finds sharp increase in teen use of HGH

    Thursday, July 24 2014 1:22 AM EDT2014-07-24 05:22:19 GMT
    Experimentation with human growth hormones by America's teens more than doubled in the past year, as more young people looked to drugs to boost their athletic performance and improve their looks, according to a...
    Experimentation with human growth hormones by America's teens more than doubled in the past year, as more young people looked to drugs to boost their athletic performance and improve their looks, according to a new,...
  • Childhood traumas more common in military members

    Childhood traumas more common in military members

    Wednesday, July 23 2014 10:21 PM EDT2014-07-24 02:21:51 GMT
    Childhood traumas are more common among military members and veterans than among civilians, according to a new study. Researchers say the results support the notion that for some, enlistment serves as an escape...
    Childhood traumas are more common among military members and veterans than among civilians, according to a new study. Researchers say the results support the notion that for some, enlistment serves as an escape from...
  • Most Popular StoriesMost Popular StoriesMore>>

  • Ayden Police investigating shooting

    Ayden Police investigating shooting

    Wednesday, July 23 2014 9:34 PM EDT2014-07-24 01:34:13 GMT
    Ayden Police say a gunshot victim took himself to Vidant Medical Center Wednesday evening.
    Ayden Police say a gunshot victim took himself to Vidant Medical Center Wednesday evening.
  • Largest companies by revenue in each state

    Largest companies by revenue in each state

    Thursday, July 10 2014 8:01 PM EDT2014-07-11 00:01:10 GMT
    Broadview Networks recently decided to find out the biggest -- by revenue -- company in each state in the US.The company used the Fortune 500 list to start with, but needed data by state, so it turned to Hoover's.With data from that company, they were able to search through each state's list of companies and then find the largest -- by revenue.Just flip through the list above and see who is the biggest in each state, what town they are based and their revenue.
    Broadview Networks recently decided to find out the biggest -- by revenue -- company in each state in the US.The company used the Fortune 500 list to start with, but needed data by state, so it turned to Hoover's.With data from that company, they were able to search through each state's list of companies and then find the largest -- by revenue.Just flip through the list above and see who is the biggest in each state, what town they are based and their revenue.
  • June Mugshots - Northeast Tennessee

    June Mugshots - Northeast Tennessee

    Thursday, July 10 2014 5:30 PM EDT2014-07-10 21:30:26 GMT
    Gregory A. DarnellGregory A. Darnell
    The following are mugshots of individuals arrested on a variety of charges in June by local authorities in Northeast Tennessee.
    The following are mugshots of individuals arrested on a variety of charges in June by local authorities in Northeast Tennessee.

Powered by WorldNow

1205 Front St., Raleigh
N.C., 27609

Telephone: 919.836.1717
Fax: 919.836.1687
Email: newstips@wncn.com

Can't find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.