Counties worry about sustaining backlog progress - WNCN: News, Weather

Counties worry about sustaining backlog progress

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After months of food stamp backlogs---counties---who process the claims, tell us, they have and continue to make major progress. However, getting there, has strained those counties to the max. And now they worry---can they keep it going.

In Johnston County, DSS officials told WNCN, NC Fast and NC Tracks, the systems for food assistant and medicaid, have had their people working overtime to the point of burnout. They say if the programs were working as they should, there wouldn't be a need for overtime.

"You can do something for a short period of time and be ok with it," says DSS head Tina Corbett. "Our hope is that we can put things in place so that we feel more confident about the sustainability."

That would likely included hiring more staff to keep backlogs from happening again. The state DHHS says there are still 24-hundred backlogged NC Fast cases. That's not nearly as many as earlier this year.

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